Shipping Policy.
ZUNEEC · SHIPPING Version 2.0 · updated 8 October 2026
Top things to know
- Zero delivery charge, whatever you buy and wherever in India it goes.
- Most parcels leave us the next business day and land in 4–7 business days.
- Prefer to pay at the door? ₹50 online now, the balance on arrival.
01 What delivery costs
₹0. There is no shipping fee, no COD fee and no packing fee on zuneec.com. The price on the product page already carries GST, so what you see at checkout is the full bill.
02 How fast we pack
- Most orders are packed and with the courier within 1 business day.
- We work Monday to Saturday. An order that comes in on a Sunday or a public holiday is picked up the following working day.
- A partial COD order starts moving once its ₹50 advance reaches us.
03 How long it takes to reach you
Cities and towns — 4–7 business days from dispatch
Hard-to-reach PIN codes — up to 10 business days for the North-East, Jammu & Kashmir, Ladakh, the islands and other remote places
Treat these as estimates. Rain, festivals, strikes or a courier backlog can stretch them, and we will tell you when that happens.
04 Where we ship
Every PIN code our courier partners cover inside India. International shipping is not available yet. Should your PIN code turn out to be out of reach after you order, we call the order off and return every rupee.
05 Following your parcel
The moment your parcel is handed over, we send the courier’s name and a live tracking link to your phone or inbox. Give the first scan up to a day to appear.
06 Partial cash on delivery
Pick partial COD at checkout and pay ₹50 online to lock in the order. That ₹50 is not a fee; it comes off your bill, so you hand the courier only the balance. It also pays for the return trip if a parcel is turned away, so choose COD only when you plan to accept the delivery. The Returns, Replacement & Refund Policy explains when the ₹50 comes back to you.
07 Prepaid offers
If checkout shows a discount for paying online, it is taken off automatically. You always see the final figure before you tap pay.
08 Getting the address right
- Type the full address, the right PIN code and a phone number you will answer; couriers often ring before they arrive.
- Need a different address? Email us before dispatch. Once the parcel has left, the address is locked.
- If the courier cannot complete delivery, the parcel travels back to us and we get in touch to send it again.
09 Opening your parcel
Look at the outer pack before you sign. Torn or tampered? You can turn it away and let us know. Film one unbroken unboxing video from sealed pack to product; it makes any claim quick. Spot a damaged or wrong item? Tell us within 7 days of delivery.
10 If something goes wrong on the way
Tracking frozen for days, or the box arrives crushed? Email your order ID. A parcel lost or broken by the courier is our problem, not yours: we send a fresh one or give your money back.
Need a hand? Drop a line to support@zuneec.com whenever it suits you. Someone from Team Zuneec gets back to you within 24 hours.
Zuneec · 226, Boman Marg, Bellasis Road, Madanpura, Mumbai, Maharashtra 400008, India · support@zuneec.com